Privacy statement KNCV Tuberculosis Foundation
KNCV Tuberculosis Foundation processes personal data and uses cookies in accordance with the applicable privacy legislation, including the General Data Protection Regulation (GDPR). We consider your privacy to be very important and handle your personal data with care. Below you can find exactly what you can expect from us and which rules we adhere to.
This Privacy Statement applies to all activities (including activities via our website) of KNCV Tuberculosis Foundation.
KNCV Tuberculosis Foundation has been committed to reducing tuberculosis since 1903, in the Netherlands and in the world. Every day we work towards our ultimate goal: eliminating the deadly disease tuberculosis (TB) from the world. KNCV Tuberculosis Foundation depends on your help to achieve its goals. You can do this by donating or by contributing to our goals in another way.
Responsible
KNCV Tuberculosis Foundation is responsible for the personal data that we receive from you. As soon as we receive your personal data, we are the ‘processor’ of your data. This means that KNCV Tuberculosis Foundation is responsible for the careful handling of your personal data and must comply with the GDPR. This means, among other things, that we handle your personal data confidentially, that we have taken security measures to protect your personal data against loss, unauthorized access or theft, and that we will delete data if you request this or if it is no longer necessary for our work. We are also obliged to be able to demonstrate to you how and when we obtained your data and that we have your permission to do so.
When do we receive your personal data?
• If you contact us by post, email, telephone or via the contact form on our website, we will use your personal data to respond to your question or application and process it, or to respond to your complaint and handle it.
• If you make a donation to KNCV Tuberculosis Foundation, your name, address and place of residence and IBAN (bank account number) will be processed. This data is required to register and process your donation. In some cases, we also ask for your email address to keep you informed about our work and new campaigns.
• If you make a text message donation to KNCV Tuberculosis Foundation, we will process your telephone number. We can use this telephone number once to inform you about the campaign and how you can contribute to it.
• If you subscribe to our email newsletter, we will process your email address so that we can send you the newsletter by email.
• If you request a brochure via our website or via email, we will process your email address or postal address so that we can send you the brochure.
• In addition, we can process data that you share with us online. For example, taking part in a quiz, signing a petition and data (such as your place of residence and your gender) that can be derived from social media.
For what purposes does KNCV Tuberculosis Foundation process your personal data?
KNCV Tuberculosis Foundation collects and processes your personal data to achieve its mission, to inform you about our actions and campaigns and the results achieved and for marketing purposes (for example an additional donation).
We process your personal data for the following specific purposes:
• to process and manage your donation.
• to comply with (legal) financial and fiscal obligations in our administration.
• to process your application.
• to inform you as specifically as possible about the work and results of KNCV Tuberculosis Foundation.
• to inform you as specifically as possible about new campaigns, actions, petitions and quizzes.
• to ask you for a new or higher or structural donation.
• to reach you via social media channels, such as Facebook. We only do this if you have given permission for the use of your e-mail address.
• to register your settings and preferences regarding the use of the website (via cookies).
• to keep track of web statistics.
• to facilitate your sharing of messages via social media.
• to keep track of who we may and may not approach for our campaigns (for example recruitment actions or surveys).
• to be able to ask you to commit yourself to KNCV Tuberculosis Foundation in other ways.
• to test and improve the quality of our services, such as answering questions, providing information about tuberculosis and our website.
• to be able to handle any complaints you may have.
• to be able to conduct market research, so that we can tailor our services better to your needs.
• to record telephone conversations for training purposes.
• to be able to register you if you have signed a petition from us.
KNCV Tuberculosis Foundation does not use your data for purposes other than those mentioned above. This is done on the basis of consent or because of the legitimate interest of KNCV Tuberculosis Foundation. Outside of the above processing purposes, KNCV Tuberculosis Foundation does not process your personal data without your prior consent.
What personal data does KNCV Tuberculosis Foundation collect?
KNCV Tuberculosis Foundation collects various categories of personal data, including:
• name and address details (name, address, place of residence);
• IBAN (bank account number);
• telephone number;
• date of birth;
• gender;
• company;
• position;
• email address;
• interaction data (for example, cookie or information received when you contact us. For example, a note of the conversation with the participants is saved).
• opt-in for emailings;
• contact history;
• surfing behaviour;
• opening and clicking behaviour in emailings;
• IP address, cookie ID, social media ID;
• public data obtained from the internet and social media profiles.
How does KNCV Tuberculosis Foundation ensure confidential handling of personal data?
KNCV Tuberculosis Foundation handles personal data confidentially and takes appropriate technical and organizational measures to ensure that personal data is protected.
In some cases, KNCV Tuberculosis Foundation uses third-party services to validate or supplement data if it is incomplete, for example after a move. KNCV Tuberculosis Foundation does this only to the extent that it is in accordance with this Privacy Statement and only when it is permitted and done carefully.
Your personal data will remain with KNCV Tuberculosis Foundation, or with a partner contracted by us who provides services to us, such as a call center.
In all cases, KNCV Tuberculosis Foundation makes agreements with these partners to ensure confidential and careful handling of your data. These agreements are contractually recorded in a so-called ‘processor agreement’.
KNCV Tuberculosis Foundation does not sell personal data to partners. KNCV Tuberculosis Foundation may share your personal data with partners if you have given permission for this.
KNCV Tuberculosis Foundation provides personal data to law enforcement authorities or anti-fraud organizations when this is necessary to comply with a legal obligation (claim).
Subscribing to and unsubscribing from the email newsletter
KNCV Tuberculosis Foundation offers an email newsletter to inform our donors, relations and other interested parties about tuberculosis, our work and related matters. Your email address will only be added to the list of subscribers with your explicit permission. Each newsletter contains a link or contact details with which you can unsubscribe. If you no longer wish to receive a newsletter, you can always let us know by sending an email to info@kncvtbc.org or calling 070 – 416 72 20.
Donors regularly receive mail from us to inform you about tuberculosis, our work and related matters. If you want to receive less or no mail, you can always let us know by sending a letter to
KNCV Tuberculosis Foundation
Fundraising Department
P.O. Box 146
2501 CC The Hague
Or by email via info@stoptbc.nl or by calling 070 – 416 72 20.
Retention period
Your personal data will not be stored for longer than is strictly necessary to achieve the purposes for which the data was collected. Some data is stored because it is required by law, financial and/or fiscal obligations. In that case, your data will be stored for a maximum of seven years after your last donation. After that, your personal data will be removed from our administration.
How can you view, correct or delete your data?
You can submit a request for access or correction to KNCV Tuberculosis Fund. Please clearly indicate that this is a request for access or correction based on the GDPR. You can also request that your data be deleted, but this is only possible to the extent that KNCV Tuberculosis Foundation can still meet its legal obligations, such as the statutory retention periods. When submitting a request for access or correction, please note that providing a copy of an ID may be necessary to verify your identity. It is important that, if you provide a copy of your ID, you black out the BSN, document identification number and the Machine-Readable Zone (MRZ) (or otherwise make it illegible to KNCV Tuberculosis Foundation).
Send your request to:
KNCV Tuberculosis Foundation
Attn. Data Security Officer
P.O. Box 146
2501 CC The Hague
Any complaints about the processing of your data by KNCV Tuberculosis Foundation can be submitted to the Dutch Data Protection Authority (https://autoriteitpersoonsgegevens.nl/).
Technical security
In order to optimally protect your personal data against unauthorized access or unauthorized use, KNCV Tuberculosis Foundation applies appropriate security technology. If you provide us with your data, this is always done via a secure connection. We always report (attempts at) abuse. KNCV Tuberculosis Foundation also takes organizational measures to protect personal data against unauthorized access.
Click behavior
General visitor data is recorded on our website, such as the most visited pages. The purpose of this is to optimize the layout of the website where possible. Your personal data is never registered via our website without your explicit permission. We only register your personal data when requesting information or a brochure.
Use of cookies
KNCV Tuberculosis Foundation uses cookies on its websites. A cookie is a small file that is stored on your computer, tablet or phone. We use cookies to personalize content and ads, to provide social media features and to analyze our website traffic. We also share information about your use of our site with our social media, advertising and analytics partners. These partners may combine this information with other information that you have provided to them or that they have collected based on your use of their services.
By law, we may store cookies on your device if they are strictly necessary for the use of the site. For all other types of cookies we need your permission.
Our website uses different types of cookies. Some cookies are placed by third-party services that appear on our pages.
With tracking cookies we collect information about the surfing behavior of our website visitors. With this information we can make the website even better match your wishes and interests.
If you do not agree to the placement of cookies, they will not be placed. If you do agree to the placement of cookies, you have the right to withdraw your consent at any time.
More information about withdrawing or adjusting your consent, activating, deactivating and deleting cookies can be found in the help functionality of your web browser. For the most commonly used browsers, you will find an explanation from the supplier on the pages below:
The website may not function (entirely) properly if you (completely) refuse cookies. In that case, you will have to manually enter or supplement (some) information or re-indicate preferences each time you visit the website.
Google Analytics
KNCV Tuberculosis Foundation uses Google Analytics to create anonymized overviews of visitor traffic on our website, to assess the effectiveness of our website and adjust it where necessary and to determine how effective our advertisements are. Google Analytics uses cookies to track data about website visits.
When setting up Google Analytics, we have taken the following privacy-enhancing measures:
• Google Analytics may only process your IP address anonymously.
• The ‘Share data’ options of Google Analytics have been disabled.
Links to third party websites
The KNCV Tuberculosis Foundation website contains multiple links to third party websites. KNCV Tuberculosis Foundation cannot be held responsible for the way in which these parties handle your personal data. We therefore advise you to read the privacy statement of the website you visit via our website.
Quality mark
We adhere to all codes of conduct of the trade association Goede Doelen Nederland and the regulations of the Central Bureau for Fundraising (CBF). KNCV Tuberculosis Foundation has the CBF quality mark for charities. KNCV Tuberculosis Foundation only works with parties that comply with Postfilter and the Bel-me-niet register.
Questions
Do you have any specific questions or comments about our privacy statement based on this information? Please feel free to contact us. You can use the contact form on the website or send a letter to:
KNCV Tuberculosis Foundation
Attn. Data Security Officer
P.O. Box 146
2501 CC The Hague
Changes to the privacy statement
KNCV Tuberculosis Foundation reserves the right to make changes to the privacy statement where necessary. Therefore, check our privacy statement regularly for possible changes to our policy.
This privacy statement was last modified on: February 1, 2022